There's a problem with payments

Last updated 6 months ago

If you get an error message when paying, please check the following:

  • For credit card payments, JavaScript and Cross-Site-Scripting (if you have these settings) must be enabled in your browser. If you want to enable JavaScript only for specific connections, you should allow a connection to Braintree.  Braintree is Steady's payment service provider for credit card payments.
  • Cookies should be enabled for the domain
Get help with the error message saying we couldn't determine your location.

If this does not solve your problem please follow the Troubleshooting Guide.