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Login problems

How to log in to Steady

Updated over a week ago

At Steady, you don’t need a password. Instead, we send you a login code via email, which you enter to log in.

Didn’t receive the login code?

If you can’t find the email with your code:

  • Check your spam folder: It might have ended up there. Make sure not to mark emails from Steady as spam so that you receive all important communication. Login codes are sent from Steady <support[at]steadyhq.com>.

  • Check that your inbox isn't full: If your inbox is full, it cannot receive emails, which results in a transient bounce of that email.

  • Verify the correct email address: Make sure you’re using the right address. Search your inbox for emails from Steady.

Not sure which email you used for Steady?

The easiest way to figure out which email you used to sign up to Steady is to search your inbox for "Steady" and check the email address it was sent to.

For example if you used Apple's "Hide My Email" service, you would see the email address that was used and can copy it to sign back into Steady.

Usually use Apple's "Hide my Email"?

If you signed up using Apple's "Hide my Email" service, you can simply search in your emails for an email from Steady and find out to which email address it was delivered.

Alternatively, you can access your Apple iCloud settings > Hide my Email and see a list of all the websites or services you used this for.

Why does Steady “forget” your login?

You stay logged in unless you don’t visit the site for more than six months. In that case, you’re automatically logged out. This can also happen if:

  • You’re using an in-app browser (e.g., the Instagram app).

  • You’re in private or incognito mode, which doesn’t save cookies.

Need to log in frequently?

If you have to log in often:

  • Check your browser settings: Are cookies enabled?

  • Avoid in-app browsers: Open links directly in your device’s standard browser.

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