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How do I cancel a membership on Steady?
How do I cancel a membership on Steady?

Learn how to cancel your monthly or annual Steady membership and delete your account. Step-by-step guide with examples to ensure cancellation before automatic renewal.

Updated over a week ago

Guide to Cancelling Your Membership

Here’s how you can cancel your membership:

Steps to Cancel Your Membership

  1. Go to “My Memberships”: Log into your account and navigate to this section.

  2. Select “Cancel Membership”: Click on the corresponding button.

  3. Set the Cancellation Date: Choose your desired cancellation date from the dropdown menu.

Note: The earliest possible date is the end of your current billing period.

Examples:

  • Monthly Memberships:

If your membership started on the 15th of a month, you need to cancel it before the 15th of the following month to avoid automatic renewal.

  • Annual Memberships:

If your membership started on January 15th, you need to cancel it before January 15th of the following year to avoid renewal.

Deleting Your Account

If you are considering deleting your account, please make sure to follow these steps to ensure that the process goes smoothly.

Before deleting your account, it is important to verify that all of your memberships have been cancelled. This will prevent any unexpected charges or issues with your account.

If you have any questions or encounter any issues during this process, please do not hesitate to reach out to our customer support team for assistance. We are here to help make this process as smooth as possible for you.

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