How to offer trial memberships
Updated over a week ago

A 30-day trial allows your community to try out being a member before making a financial commitment. Offering a trial membership for a limited time is a great way to create a sense of urgency around your memberships and boost your membership numbers for the long term.

If a user chooses to sign up for a trial membership, we will still record their payment information, but the payment will not be processed until the end of the 30-day period. If they cancel their membership within those first 30 days, they will not be charged.

Note: trial memberships are enabled by default on all new plans.

Here’s how to enable (or disable) trial memberships on existing plans:

1. Inside the Steady backend, go to: Settings > Business > Plans.

2. Underneath your plans, you will find the option to activate a 30-day trial.

3. Switch the toggle to the right to enable trial memberships, or to the left to disable. Then hit “Save”.

Try combining trial memberships with exclusive content

Trial memberships work especially well when you offer exclusive members-only content – then, any members on a trial will get a good peek at what they’ve been missing.

For example, you might use the Steady Paywall feature to offer certain articles only to paying members. When a user signs up for a 30-day trial, they’ll be able to access articles behind the paywall, but only for that 30-day period.

Got a question we haven’t answered in our Help Centre? You can contact us at support@steadyhq.com.

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