How Can I Resolve Issues Accessing My Premium Content on Steady?
If you are having trouble accessing the content associated with your membership on Steady, this comprehensive guide will help you troubleshoot and resolve common issues related to membership access.
Troubleshooting Access Issues
Verify Your Email Address: Ensure the email address you are using is the same one associated with your subscription. Access to content is directly linked to the registered email address tied to your active membership. Search your inbox for Steady and figure out which email you used to sign up.
Check Membership Status: If you cannot access your membership with your email, it is possible that there is no active membership associated with that email address. Verify that your membership is active and linked to the email you are using. Again, check your emails. You will always receive an email from Steady after purchasing as well as when your membership is canceled and has ended.
How to Log Into Your Subscription Using Steady
Open a web browser and go to Steady’s Login Page.
Enter the email address registered with your active subscription. Sign in using the 6-digit confirmation code we send to your email.
Once logged in, on your memberships page you can access your subscriptions, and available podcast RSS feeds.
Additional Notes
If your membership details, such as the registered email address, need to be updated, you can change them after logging into your Steady account.
You can also access invoices and other membership features once logged in.
By following these steps, you should be able to regain access to your subscription content seamlessly.