All CollectionsFor MembersBilling and paymentsBilling and paymentsYour payments & invoices.12 articlesThere's a problem with paymentsWhat to check when a payment fails: JavaScript, cookies, browser plugins and card detailsI cancelled my membership – why am I still being charged?The four most common reasons for charges after a cancellation – and how to check each one yourself in two minutes.A payment failed – what happens now?If a renewal fails, we don’t cancel right away: we retry automatically. Here’s how that works and how to fix it.GoCardless: Why you are redirected when payingWhy the payment flow sends you to GoCardless, and what that means for your dataHow can I pay for a membership on Steady?Which payment methods you can pay with as a member, depending on the project's currencyThere was a problem determining my locationWhy Steady needs your location to calculate VAT, and what to do when detection failsCan I become a member anonymously?No — your name, email and payment details are always visible to Steady, the media maker and our billing serviceWhere do I find my invoices?Find your invoices under Account → Invoices – also after cancelling. How to change your billing address and VAT ID.How to make a paymentHow to pay for your Steady membership, which payment methods are available, and what to do if a payment fails.Will regular transactions happen automatically?Yes — Steady collects the monthly payment automatically through the member's chosen payment methodI have a charge from Steady on my bank statement, what's that all about?For members: a Steady charge on your bank statement is a genuine membership, not fraud — here’s how to find the publication behind it.How can I download payment receipts and reactivate my membership on Steady?For members: where to download payment receipts and how to reactivate a lapsed membership
