Skip to main content

Where do I find my invoices?

Find your invoices under Account → Invoices – also after cancelling. How to change your billing address and VAT ID.

You find all invoices for your memberships after logging in under Account → Invoices. The most recent one is at the top – click the download icon to save it as a PDF.

Invoice for a cancelled membership

Your invoices remain available after a cancellation: simply log in as usual – you can still sign in even when no membership is active. Tip: download all invoices before you delete your Steady account.

Changing your billing address, company name or VAT ID

You manage your billing details under Account → Billing address. You can also add a company name there if the membership is a business expense.

Important: changes apply to future invoices. We cannot change invoices that have already been issued – so enter your complete details before the next renewal. If you need an already issued invoice corrected, write to us at support@steadyhq.com.

Several memberships

If you support several publications, each membership gets its own invoice – there is no combined invoice across publications. The overview shows which publication each invoice belongs to.

Is VAT shown?

Yes. The invoice shows the VAT included – plan prices on Steady are always gross prices. Background: How does Steady handle value-added tax (VAT)?

Common questions

I see a charge but no matching invoice. It may belong to another Steady account under a different email address. How to find out: I have a charge from Steady on my bank statement – what’s that all about?

Do I get a donation receipt? No – memberships are VAT-liable services, not donations: more on this

I’m a publisher looking for my payout statement. That’s not here but in your publisher backend as a credit note: Payment details and payouts

Did this answer your question?